To get your order to you as fast as possible, we are ensuring that any orders placed before 12pm (AWST) are fulfilled the same business day and any orders placed after 12pm (AWST) are fulfilled the next business day.
Estimated Delivery Times
Standard Post (NOT TRACKED) - 7 to 10 business days. This option is only available for small personal use items.
Express Delivery (TRACKED) - 2 to 3 days
Bulky/Heavy (5kg+) Shipments (TRACKED) - 3-10 days
Domestic Shipping Costs
Shipping costs vary based on the total weight of your order.
Standard Post (NOT TRACKED) - $3.30 Eligible items only.
Express Shipping (TRACKED) - Starts from $13.20
Bulky/Heavy (5kg+) Shipments (TRACKED) - capped at $26.40
Due to COVID-19 please take in to consideration that some deliveries are taking longer than times specified.
We utilise multiple couriers, including Australia Post, Star Track, TNT/FedEX, Fastway/Aramex and Couriers Please to provide you with the fastest delivery times.
Courier service is also available for urgent deliveries, please contact us prior to ordering online as this service will have a custom shipping price for your location.
International Shipping Costs
We can ship internationally, please contact us prior to ordering online as this service will have a custom shipping price for your location.
Medichill is a world leading thermal therapy brand that offers medication-free pain relief through the use of its ‘Cool Cube’ Ice Pad and Ice Wrap technology.
What type of cooling products to Medichill offer?
Our range of products cover most cooling technologies...
COOL CUBES: A single use or reusable ice pack. Supplied in a dehydrated form ready for soaking and freezing. Available in varying sheet sizes that can also be cut to suit smaller areas. Click here to find out more.
INSTANT ICE PACKS: No refrigeration required for these single use ice packs, simply squeeze or punch to activate and then apply to injury. 2 sizes available. Click here to find out more.
SMARTICE A large and reusable sheet supplied in a dehydrated form ready for soaking and freezing. Ideal for use in coolers and for longer term cooling. Click here to find out more information.
COOLZ COOLING POD Evaporative style cooling for Insulin / Medicine protection while on the move. This is a guest product from another Australian manufacturer. Click here to find out more information.
Schools and Hospitals are granted an account automatically as long as the shipping address matches the hospital or school address. After receipt of a Purchase Order we will despatch goods.
All products can be ordered online, you can either pay online by card or you can include a purchase order number for payment on account.
If you wish to receive product samples to evaluate prior to making a purchase, simply contact our Customer Care team on customercare@medichill.com and provide your details.
Medichill UK
Medichill USA
Medichill NZ
Tie Chilly Neck Coolers
Smartice
